Return Policy

WCAA Solutions accepts returns within 14 days of delivery or yard pickup. Return shipping is the responsibility of the buyer. This policy applies to all attachments, concrete equipment and tools purchased from us, whether shipped by freight, delivered by our truck, or picked up at the yard in McClure, Pennsylvania.

Returns within 14 days

The 14 day window begins on the date of delivery or pickup.

• Contact us before shipping anything back. Call or text (717) 994-8036 or email support@wcaa.solutions so we can authorize the return and confirm where to send it. Returns sent without notice may be refused.
• Return freight is paid by the buyer. You may arrange your own carrier or deliver the item to our yard at 29 Mail Pouch Road, McClure PA 17841.
• Original outbound freight is non-refundable. That cost has already been paid to the carrier.

What you get back

How a return is settled depends on the condition the item comes back in.

• Tested but not used, in the condition it shipped in — refund. Everything you paid, less the original outbound freight, refunded to your original payment method through Shopify. Mounting the attachment on your machine to check fit and function is expected and does not count against this. Putting it to work does.
• Used — store credit. If an item comes back with wear, missing hardware or pins, or has otherwise been put into service, it is settled as store credit toward anything else we sell. The credit value is set by us based on the condition of the item when it is returned.
• Not resaleable — not accepted. Items that have been welded, cut, modified, painted or damaged cannot be returned.

Warranty

The attachments and equipment we sell today carry no warranty. They are not WCAA-brand items, and neither we nor the maker warrant them. What we do offer is parts support: we can source replacement parts for everything we sell. If something needs a part down the road, call or text (717) 994-8036 with the make, model and what you need. Parts are at the buyer's expense, and we do not carry out repair labor ourselves. When our own branded lineup arrives it will come with its own warranty terms.

If something does not work

If an item arrives faulty, or fails within the 14 days, call us before you do anything else. In most cases we can identify the problem over the phone and get the right part into your hands. If it cannot be made right, it comes back under the return terms above.

After 14 days

Returns are not accepted after 14 days. We do continue to support what we sell. Call us and in most cases we can work out the problem over the phone and source replacement parts for the brands we carry. Parts are at the buyer's expense, and we do not carry out repair labor ourselves.

Freight damage and shortages

Damage in transit is handled as a carrier claim, not a return, and the first few minutes matter more than anything else on this page.

Used equipment

Used construction and farm machinery is sold as-is, with no return privilege and no warranty. Condition is described accurately in every listing, and buyers are welcome to inspect any used machine at the yard before purchase. On used equipment we strongly recommend it.

Confirming fitment before you order

Most returns come down to a mount or hydraulic flow mismatch, and both are avoidable. Send us the make and model of your skid loader, mini skid steer, tractor or excavator, along with a photo of the front of the machine, and we will confirm whether an attachment fits before you buy — including when the answer is that it does not.

Call or text (717) 994-8036, 9am to 9pm, seven days a week, email support@wcaa.solutions, or use our contact form.